Meet Your Success Team
One Point of Contact for IT/Analytics, Operations and Clinical Needs
Members will benefit from a dedicated group of VHAN operations, quality and IT/analytics experts, with one primary contact leading team communications. The team partners with members throughout implementation and on an ongoing basis to help with optimization. The approach can be customized to meet the goals of the practice.
The VHAN Success Team’s one-point-of-contact approach is an efficient way to engage stakeholders—and ensure rapid, straightforward implementation that fits into your existing workflow.
Network Operations Director
Carries you through the process, beginning to end
Clinical, Quality, and Transformation Advisor
Supports the success of your practice
Ensures functionality and quality of the product
What happens first?
Your VHAN Success Team leader will reach out to schedule a welcome meeting and initiate the 30-60-90 day implementation plan.
If you have any questions, please reach out to your network contact or email us at email@example.com.
Support in 4 Phases
VHAN’s Success Team walks alongside you through four phases of implementation.
|Identify practice super users
|Develop timeline and meeting cadence
30-60-90 Day Plan
Assessment and Set-Up
Education and Training
Prep for Go-Live
|Troubleshoot and address questions
|Identify ways to optimize experience and platform utilization
|Super user and practice champion support
|Refreshers on features and benefits
|Platform enhancements and updates
You can access additional information on the OnePoint Landing Page.
We encourage you to share the landing page with your team for an overview and recorded demo.
for Every Role
Receive meaningful notifications at the point of care to close care gaps, document appropriately and react to critical external utilization events
- Desktop application that integrates with existing workflows
- Minimal workflow disruption, documentation or alerts
- Data that reflects real patient and care experiences
Identify the gaps in care and risk documentation for patients being seen by my providers to determine what conditions need to be addressed during the visit
- Quick insights brought directly to point-of-care workflows
- Succinct and timely insights
- Traceability for trust
Nurse Manager or Administrator
Review dashboards for insight on quality measure performance, ED utilization, and risk
- Real-time insights into quality, cost, and risk
- Distilled data to inform critical priorities and business spend
- Efficient layouts and easy distribution of insights